I am an experienced Renewal Sales Specialist with a strong background in sales administration and customer service in the software, education, and telecommunication industries.

 

I have developed a particular strength in supporting start-up businesses and new projects, where adaptability, initiative, and process-building are essential. Most recently, I worked as a Renewal Sales Specialist for the UK market, where I specialized in managing client accounts, driving contract renewals, and maintaining high customer retention and satisfaction through proactive communication and relationship management.

 

I have expertise in handling international markets, particularly the UK, US, and Australia, and a deep understanding of regional customer needs and expectations. I’m skilled in sales, renewals, customer service, and proficient with standard business tools such as the Microsoft Suite and Google Suite of products, and CRMs such as Salesforce.

 

I’m recognized for my strengths in problem-solving, process improvement, and consistently delivering results that enhance customer satisfaction and operational efficiency. I hold a bachelor’s degree in Communication and Media Studies and bring a detail-oriented, client-focused approach to every role I take on.